Privacy Policy | arcTheory

Information We Collect

We collect contact details you choose to send us, such as your name, email address, company, project details, and the content of your messages. We also collect basic site and product usage information, including pages viewed, approximate device and browser details, referring pages, and interaction patterns. Finally, we collect operational information necessary to protect the site, diagnose errors, prevent abuse, and maintain the reliability of arcTheory services.

How We Use Information

We use the information we collect to respond to your inquiries, project requests, support messages, partnership conversations, and other direct communications. It helps us operate, maintain, secure, debug, and improve our website, products, forms, analytics, and internal workflows. We also review broad usage trends to guide our decisions on content improvements, product direction, reliability, and the overall user experience.

Sharing and Disclosure

We do not sell your personal information. We only share limited information with trusted service providers that help us host, secure, analyze, support, or operate arcTheory services. These providers are bound by confidentiality obligations. We may also disclose information if required to do so by law, to protect the rights and safety of arcTheory or others, or to investigate misuse of our website or products.

Retention and Protection

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required for legal or operational reasons. We implement practical administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized access, loss, misuse, or alteration. While no internet service can guarantee complete protection, we design our practices to keep the information we collect limited and protected.

Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information you have provided to arcTheory. You can contact us to exercise these rights. You can also opt out of non-essential communications by following the instructions included in the message or by contacting us directly.

Children and Changes

arcTheory services are intended for professional use and are not directed to children under 13. We do not knowingly collect personal information from children. We may update this policy periodically as our website, products, or practices evolve. The updated version will be posted on this page with a revised date. For any privacy-related questions or requests, please contact us at hello@arctheory.in.